Summary

  • Strong perceived value of design with 70.2% feel valued in their organizations (ratings 5-7)
  • Mixed user focus decision making with 57.7% believe their organisations prioritise user needs
  • Ongoing education needed for 69.2% had to invest extra effort in design advocacy
Takeaways
  • While designers feel valued, significant effort is still required to educate and advocate for design's importance.
  • Organisations show growing recognition of user needs, but the practice at work remains inconsistent.
  • The gap between role value (70.2% positive) and fair compensation (51.4% positive) suggests there’s an opportunity to bridge the two.
  • Design maturity varies significantly across organisations, with ongoing need for cross-functional education.
  • Strong correlation between design advocacy efforts and perceived organisational value, suggesting the work to education is paying off.

Role Value Perception

I feel that my role is valued in my organisation
I feel that my role is valued in my organisation
Designers generally feel valued, with 70.2% reporting positive perception (ratings 5-7) of their role's importance.

User-Centricity

I feel that my organisation genuinely priorities user needs and experiences in our decisions
I feel that my organisation genuinely priorities user needs and experiences in our decisions
Organisations show mixed commitment to user needs, with 57.7% reporting strong user focus (ratings 5-7). The data could suggest varying levels of design maturity across Southeast Asian organisations.

Fair Compensation

I am compensated fairly for my role and level
I am compensated fairly for my role and level
Compensation satisfaction shows room for improvement, with 51.4% feeling fairly compensated (ratings 5-7).

Design Education Efforts

I have to put in extra effort to education other cross-functional teams about design in order to do my job effectively
I have to put in extra effort to education other cross-functional teams about design in order to do my job effectively
Design advocacy remains crucial, with 69.2% of designers (ratings 5-7) actively educating other teams.

🎙️ Commentary

On the topic of showing design’s value to businesses
  • There's an 18.8% gap between design's value and how it's rewarded, as some in the region may still see design as just making things look good rather than being strategic
  • Many designers (69.2%) spend a lot of energy proving design's worth, which could lead to burnout or career resignation over time
  • What makes "good design" means different things to different businesses - mature companies focus on getting work done rather than following frameworks
  • Companies may measure design success in many ways: return on investment, strategic value, customer satisfaction, and brand impact

What This Means For You

If you're a designer:
  • Find ways to balance showing design's value with your main work - picking your battles
  • Look for business numbers that show how your work makes a difference, considering investing in soft skills and peripheral knowledge
If you're leading a team:
  • How can you help others see design as strategic, not just visual, craft, or delivery-based work only?
  • Think about ways to show design's value without putting too much pressure on individual designers
If you're running an organisation:
  • Check if chasing "design maturity" actually helps your business goals
  • Consider what success looks like for design in your specific business

Questions Worth Exploring

  • How can Southeast Asian designers help others see design as strategic work?
  • Should we focus on formal frameworks or practical business needs?
  • Should proving design's value be someone's specific job (management, perhaps) rather than everyone's extra work?
  • How can companies measure design's value simply and effectively?
 
Additional reading and references
 

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